Workplace Investigations & Independent Reviews
"Sound process protects the business. Sound judgement determines whether the process is the right one."
When a complaint is raised, a conduct matter escalates, or a workplace situation becomes legally or operationally complex, the way it is managed matters as much as the outcome.
A poorly managed investigation can create more difficulty than the original issue. Procedural fairness failures, workers compensation risk, adverse action vulnerability and reputational damage can significantly increase the cost and complexity of an already difficult situation. Poorly timed interventions can entrench positions and make resolution far more difficult.
I conduct independent, procedurally fair workplace investigations and provide strategic advisory support on matters where legal, operational and psychosocial considerations intersect. I assess conduct through a legal lens, an organisational policy lens, a psychosocial safety lens, and a leadership accountability lens simultaneously to identify more robust and effective solutions.
- Independent workplace investigations into bullying, harassment, misconduct and conduct matters
- Multi-allegation investigations involving complex evidence, multiple complainants or concurrent workers compensation claims
- Investigations where psychosocial safety, WHS obligations and leadership accountability intersect
- Strategic advice on allegations letters, procedural fairness design and investigation process
- Review of conduct-related documentation for legal defensibility and procedural fairness
- Outcome delivery support, findings meetings, delivery scripts, manager guidance and expectations documentation
- Post-investigation recommendations on leadership development, cultural reset and systemic gaps
- Training design to address gaps identified through investigation findings
- Early intervention and fact-finding before formal processes are commenced
- A complaint has been made
- An independent investigator is required
- The business is unsure whether an investigation is necessary
- Procedural fairness and careful handling are critical
- The facts are unclear and an objective assessment is needed
Ready to talk through a situation?
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